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// 06 — SERVICE

Ongoing Care

Continuous maintenance, active security monitoring, and small iterative improvements post-launch — directly managed by the engineers who built it, not a rotating support queue.

Get Monitored
Systems Nominal Live Uptime
99.99%
[14:02:11] Automated daily backup complete
[14:00:05] Security patch applied successfully
[13:58:22] Core infrastructure monitoring initialized
GitHub GitHub Actions
Vercel Vercel Analytics
Sentry Alerts
GitLab CI/CD Pipelines
Datadog
GitHub GitHub Actions
Vercel Vercel Analytics
Sentry Alerts
GitLab CI/CD Pipelines
Datadog
GitHub GitHub Actions
Vercel Vercel Analytics
Sentry Alerts
GitLab CI/CD Pipelines
Datadog

What's Included

  • Active uptime & security monitoring
  • Priority bug fixes & fast feature requests
  • Monthly reporting with plain-language summaries
  • Direct communication with the original dev team

How It Works

01

Onboarding Audit

We document what exists today, identify immediate risks, and map the infrastructure—even if we didn't build it originally.

02

Monitoring Setup

Uptime alerts, error tracking (Sentry), and security monitoring are configured and tested from day one.

03

Monthly Cycle

A steady, reliable cadence of small fixes, dependency updates, improvements, and a transparent progress report.

04

Direct Access

The exact same "no ticket queue" model we use for large builds. You speak directly to the engineers solving your problems.

Common Questions

Do you support sites and apps that you didn't build originally?

Yes. We require a short, paid onboarding audit phase to get familiar with the codebase, ensure it meets our baseline security standards, and set up our monitoring tools before the monthly care plan begins.

What exactly counts as a "small fix"?

Bug fixes, content updates, CMS configuration tweaks, dependency upgrades, and minor feature additions. Anything requiring massive architectural changes or new page builds is scoped separately.

Are we locked into a long-term contract?

No. Our Ongoing Care plans are completely month-to-month. If you hire an internal team or no longer need our support, you can cancel at any time without penalty.

Ready to start?

Tell us what you're building — we'll reply directly, no queue, no account manager in between.

Start a project